Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Was this provider's office easy to locate?
I got lost, but eventually found it
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.