Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider always put the customer first?
Yes, they always put customers first
Does this provider maintain a professional appearance?
Yes, he/she looked very professional