Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen