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Bill Pope DDS

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Bill Pope DDS
Bill Pope DDS
(6 Reviews)
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5124 North 10th Street Mcallen, TX 78504
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About

Bill Pope DDS

Bill Pope DDS is a Dentist facility at 5124 North 10th Street in Mcallen, TX.
Primary Specialty

Dentist

Map and Directions
5124 North 10th Street, Mcallen, TX 78504
Services Bill Pope DDS is a dentist/dental office located in Mcallen, TX. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Bill Pope DDS at (956) 630-6026 to schedule an appointment in Mcallen, TX or get more information.
Consumer Feedback
(6 Reviews)
Service
2 star average for Service
Environment
2.5 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
2.5 star average for Recommended
Value
3 star average for Value
View All 6 Reviews Add a Review
Recent Reviews
TERRIBLE SERVICE AND LACK OF PROFESSIONALISM!!

My son had x-rays taken as part of his routine dental check up. He sat still and the nurse complimented us on how well behaved he was. The Dr. checks him and says he looks great, then he checks the x-rays and tells us he has cavities showing in the x-rays, and as a PREVENTIVE MEASURE, he needs to proceed with a SURGICAL PROCEDURE and GENERAL ANESTHESIA due to his age.

Worried for the complexity of the procedure and the risks for the general anesthesia, I came back a week later to cancel the surgery and was advised by the personnel that the Dr. would discuss options for treatment, that he would PERSONALLY talk to me.

I waited for 2 1/2 hours so he could "speak" to me... he never showed!!! he didn't bother to take the "time" to discuss anything or answer questions!!

Instead one of the nurses/dental assistants came in and emphasized the necessity of the procedure. She said my son had misbehaved during the x-rays and that they could not even get good x-rays!! That the x-rays were not the best and showed a couple cavities, but because of faulty x-rays there could actually be more!! that they couldn't know for sure!! What type of stupid answer is that???

Ok...So they were going to proceed with SURGERY and GENERAL ANESTHESIA on a 4yr old based on FAULTY X-RAYS and an "INCOMPLETE" DIAGNOSIS!!! what type of Dr. does that??!!

DR. OBVIOUSLY LACKS ETHICAL PROFESSIONALISM AND HIS DENTAL ASSISTANTS LACK TRAINING AND COMMON SENSE.
by brenda de la torre xxx.xxx.233.180
April 07, 2015
So I've been taking my daughter here for the last 9 months, I went into today at 9:45am as her appt was at 10am. 10 came and went and more people showed up. At 10:30am I was still left in the waiting area while everyone else got called in. I asked the receptionist how much longer and pointed out that my appt was at 10am and others had come in after me and had already been called back. She just smirked and said 'It'll be a little longer' I asked how much a little longer is and she said she didnt know but would go find out for me. 5 minutes later she comes to tell me I'll be called back in 45 minutes. So my 10am appt now turned into a 11:15 appt. I just left and found a new dentist. I'm not waiting 2 hours for them to put dental varnish on and tell me to brush my 2 yr olds teeth. On prior visits they sat in the same room as us where they preform the exam and just spoke Spanish the whole time. My wife and I don't speak Spanish at all and didn't understand what they were saying. I just found them to be very rude and judgmental.
by McQueen101 xxx.xxx.192.163
February 03, 2015
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Recent Polls
Does this provider have helpful information available online?
Yes, but very little
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Does this dentist use current and safe equipment?
Fairly current
by Michaela Lopez xxx.xxx.73.219
January 31, 2013
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Was this provider's staff friendly?
No, they were rude
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Does this provider ever overbook appointments here?
All the time! the waiting rooms are always packed and It seems as if they are more concerned about quantity over quality
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
by wintersteele xxx.xxx.103.193
October 17, 2012
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