Gateway Dental

Gateway Dental
Gateway Dental 7462 Limestone Drive Gainesville, VA 20155
About

Gateway Dental

Gateway Dental is a Dentist facility at 7462 Limestone Drive in Gainesville, VA.
Primary Specialty

Dentist

Services Gateway Dental is a dentist/dental office located in Gainesville, VA. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Gateway Dental at (703) 753-3346 to schedule an appointment in Gainesville, VA or get more information.
Consumer Feedback
(5 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
View All 5 Reviews Add a Review
Recent Reviews
Just left this dental practice and will only return next week as my son needs one more visit to complete the work required. My son really liked the dentist himself, he did a great job. As far as the front office goes, forget it! Firstly if you have a primary and supplemental insurance as I do they will bill the primary and then require you to pay up front for treatment before they bill the supplemental insurance, $637 out of pocket right then and there. When I asked the receptionist why the didn't bill the secondary insurance before requiring me to pay she answered she didn't know it wasn't her job and I need to speak with the insurance person who wasn't around to talk to. That's just a simple payment question, not an complicated issue but I could not be help and was told, with an attitude, to come back and speak to the insurance person. I had just sat in the office for my son's treatment for 21/2hrs I did not want to come back (they were over booked and the dentist had patients at one time and went from one to the other, again not professional, not the dentist fault but the front office for overbooking). When I went ahead and paid, the receptionist continually sighed and acted ticked off with me for bothering her. Totally unprofessional staff, not the kind of place I will continue with, my family will move on, but it is a shame because the work of the dentist was great. They need to get professional people to deal with customers, that's your first and last impression of a business, if it's not good it lingers and there's no reversing that impression. I would not recommend this practice at all.
by Ger xxx.xxx.102.119
July 17, 2013
I scheduled and early morning appointment on a Wednesday for my child's checkup and cleaning. They told me that it would take only 30-40 minutes. Appt 820, called into the room at 8:32. Hard to see that they were behind schedule already at 8 am. The hygienist was very nice. She treated my son well and was very kind in explaining things to him. They moved him into another room once cleaned to wait for the dentist (who by the way doesn't show up until 9 or when he gets there, for us he arrived at 9:10). By the time we actually left the office it was nearly 9:30. If the dentist doesn't come in until 9 they shouldn't schedule him to look at your teeth before then. Seems a waste of my time. I felt disrespected and will not return.
by BJ xxx.xxx.249.200
February 20, 2013
Recent Polls
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous xxx.xxx.80.253
October 18, 2013
Was this dentist's staff friendly?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.220.53
December 05, 2012
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