Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left