Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne