Dr. Keeps was the rudest most I'll-mannered doctor we have ever encountered. We brought our son for recurrent ear infections after tubes were put in because his original doctor was unavailable. It was clear that Dr. crabs wanted nothing to do with us, and he could not even tell us whether or not our child had at your infection, let alone a relevant plan for treatment. When we asked a follow-up question, he told us to find a new doctor because we "couldn't understand the process." We each have college degrees, and even my general practitioner could tell me whether or not my son has an ear infection, but he could not even do that. Incompetent and horribly rude. Never again.