Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding