Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider prominently display their diplomas or business license?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring