Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much