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Carolyn Castiglia, DO

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Carolyn Castiglia, DO
(9 Reviews)
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4042A Austin Blvd Island Park, NY 11558
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About

Carolyn Castiglia, DO

Carolyn Castiglia, DO practices as a Family Doctor in Island Park, NY.Carolyn Castiglia, DO graduated from Ny Coll Of Osteo Med Of Ny Inst Of Tech, Old Westbury Ny 11568.
Primary Specialty

Family Doctor

Education Ny Coll Of Osteo Med Of Ny Inst Of Tech, Old Westbury Ny 11568
Training Norwalk Hosp, Internal Medicine
Map and Directions
4042A Austin Blvd, Island Park, NY 11558
Services Family Medicine, Osteopathic Manipulative Medicine
Consumer Feedback
(9 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
View All 9 Reviews Add a Review
Recent Reviews
I don’t even know where to begin. This office is an absolute scam. The front desk staff are rude and completely clueless. I called asking when they opened and she told me 10Am. When I arrived at 10, there were 4 people in front of me because they actually opened at 9!

Not only do they over book- they forget about you! I was sitting in the examining room for 45 minutes because the nurse forgot to tell Dr. Castiglia I was in there!

Then there’s the test results. The nurses who deliver the results don’t actually know anything about the medical field- I’m not sure how they graduated nursing school. The nurse’s response to every question I asked about the results she was giving me were ‘I don’t know.’ And when I asked her to have Dr. Castiglia call me back, since she herself couldn’t answer any of my questions, she had the audacity to tell me that I needed to come in for a follow-up if I wanted to talk to Dr. Castiglia. ARE YOU KIDDING ME? If you can’t answer my questions I’d like to talk to the actually doctor who can hopefully clarify and THEN I’ll make a follow-up.

I called up the following day to ask for them to send me my results so I can take it to the recommended doctor for further examination. I called back the following day and the nurse I spoke to was a little more educated in the results but still wouldn’t let me talk to Dr. C.

There’s no way I’m booking another appointment, to wait for 2 hours to talk to dr. Castiglia for 15 minutes and have them charge me another $300 for the follow-up. Dr. Castiglia is nice and everything, but certainly not worth the awful service and sketchy attempts to make a couple extra bucks.

This has happened to me multiple times and I won’t be returning to their office.
by Ananymous xxx.xxx.140.123
May 06, 2015
The staff was extremely warm and welcoming, and made every effort to make me feel right at home. They are so friendly and inviting. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. It was easy to get the appointment time that worked for my schedule. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on.
by Dedicated patient
February 07, 2012
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Recent Polls
Was this doctor's staff friendly?
Yes
Were the waiting room chairs comfortable at this doctor's office?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Does this doctor use current and safe equipment?
Yes
Did this provider show attention to detail?
Yes
by Anonymous xxx.xxx.57.234
July 02, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.2.37
March 21, 2013
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