When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.