Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly