Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider remember you by name?
No, I always have to remind them
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time