Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider leave you unattended for an extended period of time?
Yes, I was completely ignored for a long time!
Was there annoying music playing while you waited or during your visit?
Yes, but it didn't bother me much
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help