Was this provider's office clean?
Yes everything was neat and sterile
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider remember you by name?
Sometimes, but not always
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution