Did this provider answer all of your questions?
Yes
Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider use excessive foul language?
No
Were you able to relax during your appointment?
Yes, I was completely at ease