They made the extra effort to make sure every question and concern I had was addressed. I'm always amazed at how considerate and concerned they are for my well-being. Their advice is always wonderful and completely unbiased. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. The staff here goes out of their way to make you feel at home. They are truly genuine, friendly people. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice.