Does this provider treat every client equally?
No, they definitely favor certain clients
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!