Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions