Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider welcome questions?
Yes, they don't mind answering my questions
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider prominently display their diplomas or business license?
Yes