They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. The new name of the facility is North Star Community by the way.