Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did this provider answer all of your questions?
No, I left confused and frustrated
Is this provider willing to pursue advice from other providers when necessary?
Not at all. They were too arrogant to ask for any assistance, even though they knew it would help
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to