Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this nursing home answer all of your questions?
Some were answered
Did you experience unnecessary pain during your visit?
A little, but it was bearable
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment