I was brought here by ambulance to convalesce after my cardiac arrest and implanted defibrillator. Thankful my life had been spared, I cannot even begin to describe how exhausted I was and every bone in my chest had been broken from CPR. I had been in the hospital for two full weeks being poked and prodded, checked, rechecked, tested, operated on and wheeled around to every machine known to science. I had not slept more than an hour or two a day during my hospital stay.
I was desperate for some rest and when I was told by my nurses they were sending me to Lake Vue Gardens to convalesce, I was relieved, as I lived alone and had no one to help me.
After I arrived I was looking forward to some much needed rest. My body craved it, after all, it is during sleep that our bodies heal. This was not to be the case at this facility. I was interrupted every 10 minutes from knocking on the door, checking paperwork, meds, food, schedule, insurance, etc. Outside in the hallway I could hear screaming from other patients, reminiscent of the movie 'One Flew Over The Cuckoos Nest.' My room mate they placed me with had dementia and rang her button continuously. She started throwing things on the floor claiming that I did it and to get me out of there. The nurses came in and immediately wanted to take me to rehab to get me exercising. I needed sleep more than anything but I wasn't going to get it there. I protested against the exercising..."Please,please, let me get some sleep and I'll exercise my heart out in the morning." Then the nurses threatened me, telling me if I didn't cooperate my insurance wouldn't cover my stay. I started crying and got really angry. I was more stressed than when I had my heart attack. I refused to exercise for them and sobbed please let me sleep. One, two, three different nurses came in and threatened me, that my insurance wouldn't cover my stay if I didn't cooperate.
All through the night there was screaming and yelling from the dementia patients, nurses knocking on the door to come in and quiet the woman next to me. There was no rest, I did not get any sleep at all my first night.
The next day, the cycle continued, and I had a full fledged nervous breakdown. I didn't belong there. Then a very nice gentleman came in and said they were going to move me to a quieter room with only a single bed. I couldn't wait. I packed up my belongings, flowers, balloons and waited for them to transfer rooms. They came and indeed put me in a very nice room, only it was next to the visitors garden. Every family member that came to visit the patients were right outside my window, laughing, talking loud, children crying etc. There was not going to be any sleep there either. The knocking on my door continued. Nurses, Directors, Social workers, Nutritionists, Rehab therapists, I could still hear the yelling and screaming and now I had visitors outside my window, and televisions blasting on both walls from other rooms. Still, I continued to unpack, what else was I suppose to do? I had just laid down and the director knocked again....I started sobbing, please leave me alone so I can sleep. She said, "sorry hun, you have to pack up. The photographer is here and we're using this room in our brochure." I completely lost it and shut down. I politely asked for a phone and a phone book, called a cab and packed up my belongings, flowers and balloons and wheeled my cart right out to the front entrance. I could barely move, every bone in my chest was broken but for my own sanity I had to leave. All down the hallway as I shuffled my cart closer to the entrance, the nurses were threatening me, saying my insurance wasn't going to cover anything. I politely said, I don't care. I sat out on that couch you see in the pictures, blaoons and all and waited for my cab.
Once home, I slept. With every deep sleep I would awake stronger. I have had a full recovery....5 yrs out with no problems. I still remember my stay at Lake Vue, and I am still traumatized by the experience. I wouldn't recommend this place to anyone. BTW: My insurance claims manager said they were out of line threatening me. My insurance covered everything.
by Sherry
xxx.xxx.138.8
September 17, 2014