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Liberty Court Genesis ElderCare

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Liberty Court Genesis ElderCare
Liberty Court Genesis ElderCare
(16 Reviews)
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1526 Lombard St Philadelphia, PA 19146
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About

Liberty Court Genesis ElderCare

Liberty Court Genesis ElderCare is a Nursing Home facility at 1526 Lombard St in Philadelphia, PA.
Primary Specialty

Nursing Home

Map and Directions
1526 Lombard St, Philadelphia, PA 19146
Services Liberty Court Genesis ElderCare provides extended-stay nursing care to seniors with varying levels of disabilities in Philadelphia, PA.

Please call Liberty Court Genesis ElderCare at (215) 546-5960 for more information or to schedule an on-site visit.
Consumer Feedback
(16 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
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Recent Reviews
This facility is terrible. My 86 year old grandmother was placed in here after getting a hip replacement. The staff was very rude. The front desk was on their cell phones and eating at the front desk. Very unprofessional. My grandmother could not walk on her own so she would need help getting to the bathroom so when she would call for the nurse, noone would come in for about 40 minutes. Noone comes in and checks on their patients. When she was discharged I had to go up and get her things. I called ahead of time so they knew I was coming up to get everything and they told me they would have it ready for me which was nice but when I got up there, they gave me someone elses things. They did not offer to help the front desk asked me to bring back up these things and to go up and get her belongings. The place was dirty as well. I would of said something to the supervisor but there was never anyone around! I would NEVER recommend this place to ANYONE. If you ask me they all need to take classes on how to handle their patients and how to be professional instead of talking on the phone and eating cheeseburgers at the front desk!!
by Annoymous xxx.xxx.1.219
March 14, 2013
I would NOT I repeat NOT recommend this facility to anyone. They are rude and refuse to help when needed. My grandfather has been a patient here for 3 years and had his money and credit cards stolen THREE TIMES!! I reported the incidents and nothing has been done. We are now in the process of pulling him out of here and putting him somewhere safe and we know that his personal items will not be stolen. I recently wrote to the Health Department regarding there practices and hopefully we can get a solution. PLEASE DO NOT PUT ANYONE YOU KNOW HERE!!
by SDW xxx.xxx.214.111
January 09, 2013
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Recent Polls
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.218.66
February 06, 2014
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Not very well. I had to really look for it before I found it.
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.185.113
January 25, 2013
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