Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider promptly return your phone calls?
No, I have to wait weeks before I hear back
Does this provider treat every client equally?
Sometimes, but not all the time
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty