One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. One thing I love about them, is that they're always willing to ask for other qualified professionals' advice when they don't have an answer for my question. I never have to worry about them giving me a wrong answer just because they weren't willing to ask for help. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.