Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Did this nursing home answer all of your questions?
No, I left confused and frustrated
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did this provider prominently display their diplomas or business license?
No, I never saw one