Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They are no longer called Royal Care and have not been that for 4 YEARS, now called Excelsior Springs Nursing & Rehab.