Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did the stylist style your hair the way you asked?
Yes
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Is this provider easy to reach in an emergency?
Yes, they answered my call right away