Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider late to your appointments?
No, they were on time
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did the stylist spend extra time washing your hair?
The stylist quickly washed my hair, but she/he didn't go above and beyond.