Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did the massage therapist end your session early?
No, they didn't end it early
Did this massage therapist provide comfortable chairs to wait in before your massage?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the massage therapist's hands too cold?
No, they weren't too cold