when hospice first came out they told me they would now be my 911 #. The first time I called it took me 4 hours to finally reach someone. The next time I was going to leave a message but the mail box was full. The night my aunt died I called them and waited for 3 hours and no response. I finally had to call the coroner and he came out and took care of the body. Methodist hospice finally called me at 9 the next mourning. I received a letter from I guess the boss wanting to know about the experience I had working with Methodist hospice, I called him and also got answer machine. Its been 2days and no return call.
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I don't know of anywhere else that would've taken better care of me. I had a great experience. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. I will definitely recommend them to people I know.