Did this veterinarian fully explain your pet's condition?
My veterinarian explained, but it was a bunch of terms I just didn't understand
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help