Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer flexible appointment times?
Yes
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty