Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this provider listen to your input and concerns?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Would you recommend this provider to others?
No
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation