Did this provider have reasonable prices?
No, it was expensive.
Did this provider answer all of your questions?
No, I left confused and frustrated
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider remember you by name?
No, I always have to remind them