Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes