Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider argumentative or easily angered?
Very, they contradicted everything I said and became very angry
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Does this provider maintain a professional appearance?
No, he/she did not appear to care very much