Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this provider promise services he/she couldn't provide?
Yes! They couldn't do anything they told me they would be able to
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time