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LEGACY MEDICAL EQUIPMENT LLC

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LEGACY MEDICAL EQUIPMENT LLC
LEGACY MEDICAL EQUIPMENT LLC
(25 Reviews)
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306 S DORSET RD TROY, OH 45373
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About

LEGACY MEDICAL EQUIPMENT LLC

LEGACY MEDICAL EQUIPMENT LLC is a Medical Supplies facility at 306 S DORSET RD in TROY, OH.
Primary Specialty

Medical Supplies

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306 S DORSET RD, TROY, OH 45373
Services LEGACY MEDICAL EQUIPMENT LLC is a medical supply company in TROY, OH. Call LEGACY MEDICAL EQUIPMENT LLC at (937) 335-9199 for a detailed description of the medical equipment offered.

Contact LEGACY MEDICAL EQUIPMENT LLC and discuss your insurance questions and medical supply needs. Add a review for LEGACY MEDICAL EQUIPMENT LLC’s profile, using the wellness.com directory.
Consumer Feedback
(25 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
View All 25 Reviews Add a Review
Recent Reviews


We are having trouble with getting portable oxygen tanks for my mother in law. She is a current customer of Legacy Medical Equipment for some time now, but recently her oxygen deliveries have been a headache. We call and set up a delivery/exchange and they have never showed up. No phone calls. When we call in and check, they have no idea what is happened to our order. It is very frustrating for her because she is dependent on your service to get to her doctors appointments and testing. Yesterday, she sat at home all day long waiting on a oxygen delivery that never came! I called again this morning to make sure she has a delivery for today and guess what.. "They need to call the driver."
She has never owed you any monies, her account should be paid. Her deceased husband is a war veteran and she should not be treated this way. Nobody should! There seems to be a severe breakdown of customer care at your Troy location. People like my mother in law rely on your to do your job. You locked her into a oxygen contract and you cannot deliver her oxygen when she needs it. She cannot get oxygen from another company, and it feels like your company does not care about the patients just their insurance money. I am angry that Legacy Medical is playing with my mother in laws basic human rights by failing to deliver adequate contracted care. They are putting unnecessary obstacles in her already complicated health care goals.

This is simply unacceptable and cannot happen again.

Thank you and do better!
by McCreary xxx.xxx.185.128
May 09, 2018
Helpful and knowledgeable staff suggests and prepared equipment for optimal use.
by Vicki xxx.xxx.16.61
July 09, 2017
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Recent Polls
Was the staff at this retail store friendly?
Yes, they went above and beyond
Would you refer this retail store to a family member or friend?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Was it easy to find parking at this retail store?
Extremely easy, and close to the entrance
by Anonymous xxx.xxx.117.116
July 11, 2014
Was the retail store easy to locate?
No, I couldn't even find it with my GPS
Did this retail store have reasonable prices?
Not at all, they were ridiculous!
Was the waiting area spacious enough?
Not at all
Is this business handicap-accessible?
Not at all
Are you confident that this provider will continue working with you until a solution is reached?
Not at all
by Anonymous xxx.xxx.196.132
June 02, 2014
> View All Polls
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