Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Did this provider rush your appointment?
Yes, I felt like an annoyance!
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves