Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.