Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider use excessive foul language?
No
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Did this provider answer all of your questions?
No, I left confused and frustrated