Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was it easy to make an appointment with this provider?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously