It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I've already told my friends and family about the fantastic experience I had there. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.