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Durham-Hensley Nursing Home

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Durham-Hensley Nursing Home
Durham-Hensley Nursing Home
(11 Reviews)
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55 Nursing Home Road Chuckey, TN 37641
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Durham-Hensley Nursing Home

Durham-Hensley Nursing Home practices at 55 Nursing Home Road, Chuckey, TN 37641
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Uncategorized

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55 Nursing Home Road, Chuckey, TN 37641
Consumer Feedback
(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
View All 11 Reviews Add a Review
Recent Reviews
My grandmother is a resident at Durham-Hensley and I am extremely happy with the care that she receives. The staff is very attentive to her needs, and overall very loving, caring people. They always inform me of events going on, doctor appointments, and any other information they believe to be meaningful and important. The building is very clean and well kept. I expected there to be a smell, but it is odor free. The building is very well maintained and they seem to always be making improvements.
I cannot say enough good things about this facility. They made a difficult decision very easy for my family.
by Anonymous
January 11, 2012
I found several shortcomings at this nursing home. They are as follows:
1) My father was there for approximately 2 months following hip surgery. He was there so long because he got 2 infections while at their facility which delayed and hindered his recovery
2) The scheduling of doctor’s appointments was poorly handled. On one occasion I was transported to Kingsport, TN when the actual appointment was in Johnson City, TN. On another occasion, they informed 1 day prior to an appointment that a an appointment was scheduled for the next day.
3) Since my father was infected twice while at their facility, he had an emergency room visit to the Medical Center in Johnson City, TN. The nursing home refused to pay for the ambulance services for the visit, sticking my father with a $1200 bill for their carelessness!!!

In summary, I would think twice before placing anyone I cared about at this facility.
by Anonymous
June 04, 2011
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Recent Polls
Did this provider seem irritated to be working with you?
No, they were polite
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.197.238
September 27, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous xxx.xxx.158.233
February 21, 2013
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