They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease.